If you step on your scale and see an extremely high or low weight, try the tips below to get your accurate weight.
- If you are using your scale on a carpeted floor, try moving it to a harder surface. To get the most accurate weight, be sure you are using your scale on a flat, even surface like tile or hardwood.
- Try not to store your scale on its side or turned over. If you do store your scale on its side, place it flat on the floor and wait for 30 seconds before you step onto the scale.
- Reset your scale. Take out the batteries from the back of the scale and wait for one minute. Put the same batteries back into the scale and try weighing yourself again.
If you are still experiencing problems with your scale, please contact VLM Support.